Shipping information

As soon as you we have received your order we will send you an order confirmation by email including your order number. Once your order is packed up and ready to go we will send you a second email with a tracking number to let you follow your package as it makes its way to you.
We ship orders Monday – Friday 9am-5pm CET.
Kindly note that all orders are subject to payment clearance and stock availability.

Important information

Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability. We are unable to deliver to post office boxes.
If you refuse your order or if we cannot deliver the goods because of wrong or faulty information, we will deduct the shipping and any other fees such as import taxes and duties that have been added, from your refund.